Wiley Gets Flexible

Got an update from Linda Hulbert via SERIALST regarding their issues with Wiley (which I posted on Libology last week).  Wiley demonstrated that they could be flexible, and in doing so has allowed a library to continue to provide their content, and allows them to continue to be the company providing content.  This is a win-win situation, in which everyone makes adjustments in a way that ultimately benefits all involved:

I am happy to report that Wiley got back to me directly the day after the original post. The other happy news is that St. Thomas will be treated as a single site permitting us to sign the BAL license (Basic Access License) and not be required to use the EAL (Enhanced Access License).

We have looked at the language of both licenses closely to see what best serves the University of St. Thomas. We are grateful for the opportunity to choose rather than be locked into a kind of license because of a multi-site designation. I wish that everyone had the choice.

It appears to us that the BAL will meet all of our needs. We’ve read the license, the EBSCO license detail and looked at the Wiley FAQ. The only difference we can tell is that in the BAL, ILL is not explicit, but it is inferred and electronic course-packs are not explicit but they are also inferred. More than silent on the matter, the language permits the activities without so naming them.

We worried about two more areas: access in perpetuity for the content purchased (to obviate the need for purchasing paper, too) and usage data. The license, the FAQ and EBSCO’s review all indicate that we have access in perpetuity to subscribed data either by their supplying archival copy or continued access online. I would imagine, although it is not stated, that as long as we have any online Wiley content we will have access to purchased content online. While we subscribe we have access back to 1997, if available. I would not expect them to continue access to unpurchased content after cancellation.

Usage data: This is a change. At one point the EAL was required for usage data but that is no longer true. Both the FAQ and the license indicate that BAL license users will have usage data.

The benefits they list at their FAQ for all subscribers: Free access to Counter-compliant usage data; unlimited concurrent users, free course-pack and walk-in user access; content back to 1997 where available and perpetual access to content back to 1997.

We have a few things to negotiate with Wiley – our institution prefers licenses to be silent on governing law if we can’t have Minnesota and we would like to have a co-signed license. But in all the important ways, we are thrilled with the BAL.

So, these are our experiences. This is all good for UST.

I thought I would share some of the comments I got back from colleagues from various lists. Because some were directed just to me, I am going to have them all be anonymous.

Overall, what I see is that Wiley has replaced Elsevier as the least valued ‘partner’ in the scholarly communication chain. Because we have a choice, we are comfortable doing business with Wiley.

Her e-mail, with comments from her colleagues, can be found at the SERIALST Archive.

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